After you've completed the Move On Survey, what should you do next?

• A. Document the Move On outcome in the client's file.
• B. Schedule a follow-up appointment with the client.
• C. Notify the shelter manager and close the case.
• D. Contact the CES Department and follow their guidance for next steps.

Answer: (D)

After completing the Move On Survey, you should contact the Coordinated Entry System (CES) Department and follow their guidance for the next steps. This ensures you’re aligned with the official process for referrals and placement, so the client is directed to the appropriate housing options and services within the system. While documenting the Move On outcome in the client's file is important, the immediate next action is to obtain CES direction to determine the correct path. Other steps like scheduling follow-ups or closing the case should be taken only as CES directs.