Which department should you contact after completing the Move On Survey?

• A. The Coordinated Entry System (CES) Department.
• B. The housing program administrator.
• C. The shelter operations manager.
• D. The local health department.

Answer: (A)

The Move On Survey is used to connect someone preparing to leave shelter or transitional housing to the next appropriate housing option through a centralized system. The department that handles these connections, referrals, and matching to housing resources is the Coordinated Entry System. So after completing the Move On Survey, you should contact the Coordinated Entry System Department because it manages the intake, prioritization, and placement process for housing opportunities across programs, ensuring a smooth transition to permanent housing or other suitable options.

Housing program administrators focus on specific programs, shelter operations managers oversee daily shelter duties, and local health departments handle health-related services. While important, none of these manage the centralized housing referrals and placement that the Move On Survey feeds into.