There are multiple steps needed to add a new staff account to HMIS. Which option correctly describes where to find those steps?

• A. There is a single form to create a staff account.
• B. Staff accounts are created automatically.
• C. There are multiple steps; visit the Clarity Home Page, the Sacramento Steps Forward website, or contact the HMIS Team to get all the necessary steps.
• D. You can request a staff account via the client portal.

Answer: (C)

Creating a staff account in HMIS isn’t a one-step task. It requires following several steps to ensure the right access, proper role assignment, security training, and adherence to data governance policies. The best approach is to gather all necessary instructions from multiple official sources: the Clarity Home Page, the Sacramento Steps Forward website, and by contacting the HMIS Team. These sources collectively provide the complete, current steps, any required forms, and who to coordinate with at your agency.

The other options aren’t correct because a single form doesn’t cover everything, staff accounts aren’t created automatically without authorization, and the client portal isn’t the channel for provisioning staff access.