How would you make corrections on a closed/ended program enrollment?

• A. Create new enrollment and delete old
• B. Contact supervisor
• C. Reopen the client program, make changes, reclose and restore exit date.
• D. Edit exit data only

Answer: (C)

When a program enrollment is already closed, make corrections by reopening the enrollment so you can edit the actual fields that were incorrect. After you’ve updated the necessary information, close the enrollment again and restore the exit date to its proper value. This preserves the historical record and keeps reporting accurate, since the end date should reflect the true end of that enrollment. Creating a new enrollment and deleting the old one would duplicate records and distort history, while editing only the exit date usually doesn’t fix other fields that may be incorrect. If you’re ever unsure, you can check with a supervisor, but the correct workflow is to reopen, correct, reclose, and restore the exit date.